Website Policies

Orders

All pieces are made to order. Please allow 28 days for delivery.

Confirmation

Orders are confirmed once payment has been approved, delivery/billing address verified, and stock allocated. An email receipt confirming your order, and estimated shipping date will be sent, please keep this for your records.

Shipping & Delivery

All items in your basket will be shipped standard registered mail to one address. We only ship to: the UK, USA, Canada, Europe, Australia, New Zealand. Shipping Fees: UK (GBP) £7.00, USA/Canada/Europe/Australia/New Zealand (USD) $21.00

We hope to expand our delivery range to other countries in the near future. If you wish to be notified when we will be shipping to your country please email us at: info@madisonandsloane.com

Returns

We are happy to exchange or refund any online purchase you are not completely satisfied with. Please email us at: info@madisonandsloane.com. All items must be returned registered mail in the original packaging, in saleable condition within 14 days, and accompanied by a sales receipt.

Re-Orders

This site is updated periodically, and pieces from current or past collections may no longer be on the site, but are always available, and can be ordered at any time. Send an email or call us with the code and/or a brief description of the item you want to purchase.

Security & Privacy

All payment information is secured through PayPal. All personal information is only used to fulfil your orders and to offer you better services. We do not share your information with any other companies.

General

Your use of this site and any contract between you and Madison & Sloane for the sale of products shall be governed and construed in accordance with the laws of England and Wales, and subject to the exclusive jurisdiction in the Courts of England and Wales. Everything on this web site is provided "as is" and "as available" without making any warranties whether expressed or implied in relation to the accuracy of the site. By using this site, you acknowledge full responsibility for all costs associated with the use and connection of the site.

Copyright

The content of this site and the site as a whole is intended solely for personal use. This site and its content may not be modified, copied, distributed, reproduced, published, or commercially exploited by a third party. All materials, images, photography, designs, written text and all other intellectual property and material rights related to the content described in this site are the property of Madison & Sloane and are protected by copyright and trademarks, all worldwide rights and international treaty provisions.

By entering the Madison & Sloane site you are agreeing to be bound by the terms of this agreement, and are not within the public domain.

Company Info

Sweet Velvet Ltd. Registered in England and Wales 3711341
35 Oakley House, 103 Sloane Street, London SW1X 9PP England